Pet friendly is not a slogan on our site. It is how the routes are built: homes with dogs, cats and other pets are part of the regular schedule, cleaned by the same crew that returns visit after visit. That repetition is the whole point for an animal: the same people, arriving on a predictable rhythm, stop being an event.
If you only remember one rule: for a pet, a stranger in the house is an emergency; a familiar crew on a schedule is a Tuesday.
What does a visit look like in a home with pets?
Predictable, on purpose. You receive the crew's estimated arrival time, and a note when the cleaning starts and finishes, which is exactly the information you need to plan around a dog that reacts to the doorbell or a cat that needs a closed room. On a weekly or bi-weekly rhythm, most pets learn the routine faster than their owners do.
What do you ask of the household?
The same things our customer guidance asks of every home, applied to animals:
- Secure your pet during the visit: a closed room, a crate, or a yard, whatever your animal prefers
- Tell us the routine, which doors stay closed, which rooms are off limits
- Animal waste is not part of the visit: litter boxes and accidents stay with the owner
Clear rules are what make the visit calm for the animal and thorough for the crew.
Are the products safe around pets?
This question has a different answer here than at most companies, because the supplies come from you. The crew carries some products, but floors and finishes vary enough that the wrong product is a real risk, and you are the one who knows what your surfaces tolerate.
In a home with animals that arrangement works in your favor. If your vet told you to avoid a particular ingredient, or your dog licks the floor the moment it is wet, you are not negotiating with a company policy: you leave out what you want used and the question is settled before anyone arrives.
It also puts the decision where the knowledge is. Pets live at floor level and groom themselves, so what goes on the floor matters more than what goes on a countertop nobody licks. That is the one product choice worth thinking about, and it is yours to make. The customer guidance page covers the same arrangement for every household, pets or not.
How does the crew get in if you are not home?
Three ways, and with an animal in the house the choice is not neutral. You can be there yourself, leave a key box, or give a door or garage code.
Being there is the calmest option for a nervous animal, because the person the pet trusts is the one opening the door. A key box or a code works well for pets that settle on their own, and it removes the doorbell entirely, which for some dogs is the whole problem.
Whichever you choose, it stays the same from visit to visit. That consistency is worth more to an animal than any single visit is.
Does fur change what the cleaning covers?
It changes the why, not the list. A pet household leans hardest on exactly what a recurring visit already does, floors vacuumed and mopped, surfaces dusted, high-touch points wiped, on a rhythm that keeps fur from ever becoming the first thing a guest notices. Homes with shedding season in full swing usually land on weekly; calmer households do fine on bi-weekly.
Pets are part of the household, so they are part of the plan: request a free estimate and tell us who will be greeting the crew at the door.